Client Solutions Specialist at Madaket Health

Madaket Health

Client Solutions Specialist

Full-Time in Cambridge, MA - Entry Level - Client Support

NOTE: MADAKET DOES NOT UTILIZE EXTERNAL RECRUITING FIRMS. THIS POSITION FOR IMMEDIATE HIRE.

Are you a people person looking to break into the technology startup scene?

We're looking for an entry-level client solutions specialist to help drive successful adoption and use of our SaaS product. You'll quickly gain client service, support, product design, and technical experience and have opportunities to be promoted to client management, customer service/support, or sales/marketing roles, depending on your successes.

Our ideal candidates are energetic and entrepreneurial individuals who like working as part of an internal team to make our clients and partners enthusiastic about our product.

Your Qualifications:

  • College degree, 1+ year office-based work experience a plus
  • Organized with strong attention to detail
  • Excellent communicator, both verbally and in writing
  • Technologically proficient and able to quickly learn/ use web technologies (Microsoft Office, Adobe Products, Zendesk or other ticketing software ideal)
  • Comfortable pressing boundaries, developing and discarding ideas, and constantly striving to improve the way things are done
  • Local candidates strongly preferred

Benefits:

  • Rapidly growing startup
  • Generous holiday/vacation schedule
  • Harvard Square location, steps from the T (Cambridge, MA)
  • Comprehensive benefits including health, dental, transit/parking, FSA, dependent care, etc.